Terms of service

TERMS OF SERVICE

Last Updated: July 17, 2026

These Terms of Service govern your access to and use of Glow Roots Make, including purchases made through our website.

Glow Roots Make is operated by BUTTKE QUANTUMSYNC LLC.

By accessing our website or purchasing a product, you agree to these Terms. If you do not agree, you must not use the website.

1. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction.

Customers under the age of majority may use the website only with the involvement and permission of a parent or legal guardian.

You may not use our products or services for unlawful or unauthorized purposes.

2. Store Services

We provide an online store through which customers may view and purchase beauty, makeup, cosmetic, skincare, personal-care, and related products.

We may add, remove, discontinue, limit, or modify products or services at any time.

3. Product Information

We make reasonable efforts to display product descriptions, ingredients, dimensions, colors, photographs, and specifications accurately.

However:

Screen settings may affect how colors appear;
Product packaging may be updated by manufacturers;
Minor variations may occur between production batches;
Images may include props or accessories not included with the product;
Results may vary between individuals.

Customers must read all product descriptions, ingredient lists, instructions, warnings, and restrictions before purchasing or using a product.

4. Beauty and Cosmetic Product Use

Products must be used only as directed on the label or packaging.

Customers should discontinue use and seek appropriate professional advice if irritation, allergic reaction, swelling, discomfort, or another adverse effect occurs.

Customers with known sensitivities or allergies should review ingredients and consider performing an appropriate patch test before regular use.

Information provided on our website is for general product information and is not medical advice or a substitute for consultation with a qualified healthcare professional.

5. Orders and Acceptance

An order confirmation acknowledges receipt of an order but does not guarantee acceptance.

We reserve the right to reject, limit, hold, or cancel an order when reasonably necessary, including when:

A product is unavailable;
Pricing or product information is incorrect;
Payment cannot be authorized;
Fraud or unauthorized activity is suspected;
An order appears intended for unauthorized resale;
Shipping restrictions apply;
The order violates these Terms.

If we cancel a paid order before shipment, we will issue an appropriate refund to the original payment method.

6. Prices and Payments

Prices are displayed in the currency shown at checkout and may change without notice.

The price charged is the price displayed when the order is submitted, subject to correction of clear errors.

Customers authorize us and our payment providers to charge the selected payment method for the order total, including applicable shipping charges and taxes.

Customers must provide current, complete, and accurate billing and payment information.

7. Promotions and Discount Codes

Discounts and promotional offers:

May be limited by date, product, customer, or location;
May not be combined unless expressly stated;
Have no cash value;
May be canceled in cases of error, abuse, manipulation, or fraud;
May be subject to separate terms.

We may refuse or cancel orders that improperly use promotions.

8. Shipping

Orders are subject to our Shipping Policy.

Delivery dates are estimates unless expressly guaranteed in writing. Customers are responsible for providing accurate shipping information and paying applicable customs or import charges.

9. Returns and Refunds

Returns, cancellations, exchanges, and refunds are governed by our Refund and Return Policy.

Opened or used beauty and personal-care products may be non-returnable for health and hygiene reasons, except where mandatory law provides otherwise.

10. Intellectual Property

The website and its content—including text, graphics, logos, photographs, videos, designs, product descriptions, and software—are owned by us, licensed to us, or used with authorization.

You may not reproduce, distribute, modify, sell, exploit, scrape, or create derivative works from website content without prior written permission.

11. Customer Reviews and Submissions

When you submit a review, photograph, comment, or other content, you confirm that:

You created it or have permission to submit it;
It is truthful and based on genuine experience;
It does not infringe third-party rights;
It is not unlawful, threatening, deceptive, defamatory, obscene, or malicious;
It does not contain malware, spam, or unauthorized advertising.

We may moderate or remove submissions that violate these Terms, but we do not prohibit customers from sharing honest opinions about our products or services.

12. Prohibited Conduct

You may not:

Use the website for illegal activity;
Commit fraud or impersonate another person;
Submit false payment, identity, or shipping information;
Interfere with website security or operation;
Introduce viruses, malware, or harmful code;
Scrape, crawl, or extract website data without authorization;
Attempt to gain unauthorized access to accounts or systems;
Violate intellectual-property, privacy, or publicity rights;
Use the website to transmit harassment, threats, or unlawful content;
Manipulate promotions, reviews, payments, returns, or chargebacks.

13. Third-Party Services and Links

The website may use or link to third-party services, including Shopify, payment processors, carriers, advertising platforms, and social-media services.

Third parties operate under their own terms and privacy policies. We are not responsible for third-party services that we do not control.

14. Disclaimer of Warranties

To the maximum extent permitted by law, the website and services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or compatible with every device.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Glow Roots Make, BUTTKE QUANTUMSYNC LLC, and their service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or products.

Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by law.

This section does not limit liability that cannot lawfully be limited or excluded.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Glow Roots Make and BUTTKE QUANTUMSYNC LLC from claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.

17. Termination

We may suspend or terminate access to the website when a user violates these Terms, threatens the security of the website, engages in fraud, or uses the services unlawfully.

Obligations and liabilities incurred before termination will survive where appropriate.

18. Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum lawful extent, and the remaining provisions will remain effective.

19. No Waiver

Failure to enforce a provision does not waive our right to enforce it later.

20. Governing Law

These Terms are governed by the laws of the Commonwealth of Kentucky and applicable federal laws of the United States, without regard to conflict-of-law principles.

Mandatory consumer protections in a customer’s jurisdiction remain applicable where they cannot legally be waived.